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TCS BPS Interview Questions

The TCS BPS (Business Process Service) division provides non-IT services as well as business process services. A TCS Business Process Service (BPS) combines core industry-specific processes, analytics, and insights with enterprise services like finance and accounting.
In this role, our domain expertise supports processes such as accounting, HR, and supply chain management.

TCS partners with customers to accelerate co-transformation and enhance business customer delivery, excellence, risk management, and innovation, such as Platform BPS, which delivers processes as a service.
With annual BPS revenues of US$1.6 billion, TCS is one of the biggest providers of BPS services, with 60,000+ employees servicing over 275 customers worldwide.

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About TCS

TCS (Tata Consultancy Services) is a multinational informational technology (IT) services and consulting company headquarters in Mumbai. Tata Consultancy Services is an IT service, consulting, and business solution and organization partnering with many of its largest business journeys in the 50 years. The TCS Group has over 488,000 consultants in 46 countries, including the best-trained consultants in the world.

The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India.

TCS’s proactive stance on climate change and award-winning work with communities worldwide a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

TCS BPS Career

  • TCS bps fresher hiring for 2022,2021,2020 passed out batch: TCS career & job opportunity for the position across India.
  • Here, job seekers will get the details about the recruitment of TCS trainees such as job location, job profile, a job for freshers, or experienced, year of pass-out required, salary for the current profile, and much more.
  • Candidates are advised to read all the details before making an online application for a TCS BPS job openings across India.

TCS Recruitment Process

TCS BPS Login Page

Step 1: To register and complete the form on TCS Portal, You will get status for your form ‘application received’.

TCS Next Step

Section A: You already have a profile in TCS. kindly register your application for thi TCS Next Step portal and fill in your details.

Step 2: if you are a new user kindly log on to your profile on TCS Next step and complete the application form.

Step 3: After completing the log-on profile next click the ‘Registration now’ link; select the category ‘BPS’ and proceed to fill in your details and submit your application form.

TCS BPS Interview Process

The TCS BPS Interview Questions consist of 2 or 3 rounds the first round will be taken by an online test. The eligibility criteria for the exam are BA, BCOM, BBA, BAF, BBI, BBM, BMS, BSc IT/ CS/ General, BCA, BCS, B.Pharm, M. Pharm will be considered from the year of passing 2020, 2021, and 2022 for any recognized University/ college (part-time/ corresponding will not be considered).

  • The overall academic gap should not exceed 24 months until the higher qualification. Document proof should be applied and will be checked for gaps in education. The candidate should complete the stipulated course duration.
  • TCS BPS interview process will conduct various stages of the selection process. if the candidate is not eligible at any stage of the process, TCS is not processed ahead with the candidature.
  • If an experienced candidate has prior experience of up 3 months are eligible to apply for the TCS BPS hiring process.
  • The specific criteria at the time of the TCS BPS interview process, the candidate has Minimum age-18 years and maximum age- of 28 years.

There are three rounds in the TCS BPS interview process following are

  • Numerical Ability
  • Verbal Ability
  • HR interview

TCS BPS Interview Questions and Answers for Freshers

Tips to Succeed in the Numerical Ability Test:

  1. Focus on Basics of the Number System:
    This round often covers questions on percentages, ratios, averages, and basic arithmetic operations. Make sure you understand foundational number concepts and practice calculations to increase accuracy and speed.
  2. Manage Your Time Effectively:
    Since you have limited time, try not to spend too long on any single question. It can help to quickly skim through all questions at the beginning, so you can tackle easier ones first and leave more challenging questions for later.
  3. Practice with Timed Tests:
    Regularly practicing timed numerical ability tests will help you get accustomed to working under pressure and improve your response time. Focus on accuracy first, as this will build confidence and naturally increase your speed.
  4. Use Shortcuts and Mental Math:
    Familiarizing yourself with mental math techniques and shortcuts for quick calculations can save valuable time. This will help you answer questions quickly without needing to rely on lengthy calculations.

Second round:

The second round of the TCS BPS interview process is a verbal ability test that reveals how well you can analyze written information. They’re designed to assess your ability to understand what you’ve read. Here are the tips on how to pass a verbal ability test in a TCS interview.

Read and re-read each text:

Verbal reasoning test passages are considered sometimes written in complex languages.

Small assumptions catch you out. So read each passage two or three-time to make sure you understand what’s being said, in the passage, before the answer. The first and foremost important thing is, that you read the instructions thoroughly so you don’t miss the vital information. So kindly select the right answer for the question.

Make an assumption that doesn’t work:

Don’t allow general knowledge or real-life experience to disprove a statement. If include something in the passage that couldn’t affect your decision-making process when you are answering the verbal reasoning question.

Manage your time with tests:

How many questions do you need to answer within that time? Calculate that you can devote to each question and stick to it. Most of the verbal reasoning tests should take around 20 minutes. Always be ahead and see how many questions are related to the statement, Usually between three or five questions will come. If you’re stuck on a question don’t waste time trying to figure out the right. As always though, accuracy is more important than speed.

Improve your English:

  • If English is your second language. You can find that verbal reasoning tests are harder. Practice is even more important for your reading ability. You should read an article in English newspapers, try to read The times magazine, financial, economic.
  • If you’re going to test your real verbal reasoning test online, then make sure to complete your practice test online. Reading on-screen can take longer than the newspaper you can use it.
  • When practicing a question, always invest time reviewing the questions you get wrong.
  • The will to succeed is important but more important is to prepare. Get a grip on your questions. Keep practicing yourself, it will make you confident. Increase your learning ability, allow you to learn from your mistake, and helps you answer each question faster.

TCS HR Round

  • HR round is generally the last round in the TCS interview recruitment process. Preparing for an interview can be made more accessible.
  • TCS interview is not impossible to crack right preparation. In the first step recruitment process, HR usually asks about yourself, your education qualifications, and work experience.
  • Whether your profile is suitable for the job or not. HR wants to expect the candidate should be polite and confident to perform well in this round.

 

TCS HR Interview Questions

1. Why should I hire you in TCS?

Explain that you are interested in the job. And tell about your past experiences, education, and qualification that makes you an idea for the job. Elaborate all your past experiences and skill sets you are suitable for the job.

It is possible to demonstrate initiative even where you do not have relevant job experience by doing specific courses and independent research activities that are relevant to the job.

2. What is very important to you? Money or work?

With this one, you’ll discover who you are. It is always to earn money, but it is also to work hard. There is a better answer to this question.

3. Who is the present CEO of TCS?

Managing Director and Chief Executive Officer ( CEO ) of the company, Mr. Natarajan Chandrasekaran. If you don’t know the basics of TCS, you should learn them and prepare yourself for such questions.

4. How many awards have TCS recently received?

At Asia’s Best Employer Brand Awards 2010, Tata Consultancy Services (TCS) won six awards for outstanding HR leadership.

  • Talent Management award
  • Excellence in HR through Technology award
  • Continuous Innovation in HR Strategy at Work award
  • Innovation in Recruitment award
  • Innovative Retention Strategy award
  • Excellence in Training award

5. What is your interest in TCS as a company?

You just tell about the company’s growth, awards, achievements, partners, and services.

It is a multinational company that provides information technology (IT) services and consulting services from its headquarters in Mumbai. Tata Consultancy Services is an IT service, consulting, and business solution and organization partnering with many of its largest business journeys in the 50 years. TCS has over 488,000 of the world’s best-trained consultants in 46 countries.

The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India.

Bonus Tips

  • You respond to the question First, find out where you may have to relocate and how much travel may be involved.
  • All the interviewer wants to know is whether your goal and aim match with a company.
  • These HR round interviews take 10 or 20 minutes. At the time HR finish the interview in rapid-fire.
  • During the HR interview, the interviewer will check your efficiency, compatibility, and performance with the organization and work.
  • Don’t hesitate to be confident.

TCS BPS Interview Questions for Experience

Many of the students who had previously completed their courses in non-IT professions like Python, from BTree Systems, had shared their expertise regarding attending interviews at TCS BPS. Kindly look at it as it can give you some real-time shared experience.

Anitha,For 4 years of experience as a professional

  • TCS offered Senior Process Associate rank in BPS with the following salary structure
  • Component Category Monthly Annual 1) Fixed Compensation
  • Basic Salary 6,700(M) 80,400 (A)
  • Bouquet of Benefits 25,119(M) 3,01,425(A)
  • Variable Compensation Monthly Variable Pay 3,100(M) 37,200(A)
  • City Allowance 380(M) 4,560(A)
  • Annual Componewill a Big YES to it from my personal experience with the BPS industry. BPS is quite good than BPO and it will give ample amount of exposure to fresher to get into IT.
  • BPS is and will always be a booming sector and is basically having a blended process and not just restricted to calling customers.
  • However, you have to start investing in your skills and BPS TCS will allow you to enhance your skills based on your interest.
  • nts/Retirals Health Insurance NA(M) 7,900(A)
  • Provident Fund (at 12% of Basic Salary) 804(M) 9,648(A)
  • Gratuity Fund (at 4.81% of Basic Salary) 322(M) 3,867(A)
  • Total of Annual Components & Retirals 1,126(M) 21,415(A)
  • TOTAL GROSS 36,425(M) 4,45,000(A)

Shruthi,(Technical Consultant)

  1. Does TCS BPS give good exposure to freshers?

Will a Big YES to it from my personal experience with the BPS industry. it will give ample amount of exposure to fresher to get into IT.

  1. BPS is and will always be a booming sector and is basically having a blended process and not just restricted to calling customers.

However, you have to be on your toes and start investing in your skills and BPS TCS will allow you to enhance your skills based on your interest.

Kalpana, Associate at Tata Consultancy Services (2018-present)

I am currently working in TCS BPS(domestic) unit. My salary is 16000 INR(without deduction) and I get 200 INR extra each day for working in night shift. Also, I was selected to move to Pune from my hometown for work, TCS pays me a 2000 INR city change allowance for that. So my whole salary is 23000 INR as of today.

Kavitha, Business Analyst at Tata Consultancy Services (2014-2020)

Positives:

  • Learn corporate culture in a bit it was a harder way but it makes you quite efficient and pro-active
  • You gain domain experience because most of the projects are related to operations
  • Get an opportunity to learn the work of multiple roles at a time
  • Good for associates from Financial background
  • Good onsite opportunities are available for the ones carrying domain expertise as a Business Analyst

Negatives:

  • Nobody gives the payroll you get in BPS as variable components are higher
  • Expect extended working hours due to operations and report on time the very next day
  • You cannot carry your mobile inside the bps premises without a valid sticker or your TCS ID. No camera phones are allowed at all
  • Work burden is more in comparison to IT and expects to handle a lot of compliance-related stuff apart from regular operations
  • If you are a consistent C rated for 2 years expect your approval to get rejected from the Global RMG head in case you are selected for any onsite opportunity
  • Worst RMG and HR you will see to date
  • There are more cons than pros so pls take a call after careful analysis. TCS IT is any day better than BPS.

Komathi, (works at Tata Consultancy Services)

  • TCS IT is more related to software implementation and support work (as TCS has very few of its products). The employees hired are mostly BE, B Tech, MBA, MCA, and BCA.
  • TCS BPSis more related to business process support/outsourcing kind of work. Like performing some market research or helping other companies in performing some of their business processes. Graduates other than the ones mentioned above are hired.
  • IT pays almost double the money for the same amount of experience(no of years).
  • In BPS the growth and learning can be an issue as I have a few friends there who said that in the initial 3–4 months there was more learning because of new work, after that it was just the same work day after day.
  • Mostly it’s the case that you don’t have a choice. You are either eligible for IT or BPS (IT eligible guy can go in BPS but won’t as obviously IT will pay more and better career option).

FAQs

What qualities does TCS look for in candidates for BPS roles?

TCS values strong communication, attention to detail, and customer service orientation for BPS roles. Candidates should show adaptability, teamwork, and a problem-solving mindset. These qualities help ensure efficient client service and project execution.

Preparing to demonstrate these skills through examples of past experiences can give you an edge, as BPS roles require both technical and interpersonal abilities.

Is there a specific structure to the TCS BPS interview process?

The TCS BPS interview process typically includes an aptitude test, a group discussion, and both technical and HR interview rounds. Each round has specific goals: the aptitude test checks analytical abilities, GD assesses communication, while interviews test BPS knowledge and cultural fit.

Preparing for each round individually can improve performance. Understanding the purpose of each stage helps tailor your responses to fit TCS’s expectations.

What kind of group discussion topics are common in TCS BPS interviews?

TCS BPS group discussions may cover topics like current events, business trends, or industry-related challenges. The focus is on clear communication, respect for others’ viewpoints, and logical reasoning, as well as confidence and composure under pressure.

Staying updated on general topics and practicing GD skills helps in delivering well-organized, concise arguments that make a positive impact in discussions.

How should I prepare for the HR interview in a TCS BPS interview?

The TCS BPS HR interview assesses compatibility with company culture and client-oriented work. Expect questions about handling client issues, stress management, and teamwork experiences. It’s also common to discuss career goals and motivation for joining TCS.

Preparing examples of teamwork, adaptability, and client service can highlight your suitability. Practicing responses that reflect TCS’s values helps build a stronger case in the HR interview.

Are there specific technical questions in TCS BPS interviews?

Technical questions in TCS BPS interviews often center around understanding of basic business processes, customer handling scenarios, and workflow optimization. They may include questions on managing documentation, efficiency improvements, and issue resolution.

Reviewing business process fundamentals, case studies, and common client scenarios can help you answer these questions effectively and demonstrate role readiness.

What type of aptitude questions can I expect in the TCS BPS test?

The TCS BPS aptitude test includes questions on logical reasoning, verbal ability, and basic quantitative skills. These questions assess quick thinking, analytical skills, and comprehension abilities, essential for a fast-paced BPS environment.

Practicing mock tests and timed questions in these areas helps improve speed and accuracy, building confidence for the actual test.

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About the Authour

Valluvan
Valluvan
Senior Python Developer

Valluvan is an accomplished Senior Python Developer with extensive experience in developing scalable and high-performance applications. Specializing in backend development, he is skilled in frameworks like Django and Flask, and adept at creating RESTful APIs and integrating with various databases. Valluvan’s expertise in Python programming, combined with his problem-solving skills, ensures efficient, reliable, and secure code. Known for his dedication to optimization and clean code practices, he plays a key role in delivering robust software solutions that meet organizational objectives.

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