Last updated: 22 October 2026
BTree Systems (“BTree”, “we”, “us”, “our”) provides IT training in Chennai through classroom, online and corporate programs, along with career and placement support. This Privacy Policy explains what personal information we collect through btreesystems.com and btreesystems.com/blog (together, the “Website”), why we collect it, how we use and protect it, and the choices you have. We handle your information in line with the laws of India, including the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023.
By using the Website or sharing your details with us, you agree to this policy. If you do not agree, please do not use the Website.
1. Information we collect
Information you give us
- Enquiries and counselling requests: your name, phone number, email address, the course or training you are interested in, preferred mode (online or classroom), location, and any message you write.
- Corporate training requests: your name, company name, designation, contact details and training requirements.
- Enrollment and payments: the details needed to register you for a batch and issue receipts and certificates. Card, UPI and bank details are entered with our payment and EMI partners and are not stored on this Website.
- Instructor applications: your name, contact details, experience, skills and any resume or profile you submit through the “Become an Instructor” page.
- Placement and job portal: education, skills, work history and resume details you submit so we can support your job search.
- Blog comments: your name, email address and the comment you post.
- Calls and messages: information you share when you call us, message us on WhatsApp, or write to us by email.
Information collected automatically
When you visit the Website, we and our service providers may record your IP address, browser type and version, device and operating system, the pages you view, the page that referred you, and the date and time of your visit. This helps us keep the Website secure, fix errors and understand which content is useful.
2. Cookies and similar technologies
Cookies are small files stored on your device. We use:
- Essential cookies: needed for the Website to work, including WordPress cookies for logins and for remembering your name and email when you comment (kept for up to one year).
- Advertising and measurement: the Meta (Facebook) Pixel, which helps us measure how our ads perform and show relevant ads to people who visited the Website.
- Chat and messaging: the AiSensy WhatsApp widget, which lets you start a WhatsApp conversation with us.
- Embedded content: videos from YouTube and profile pictures from Gravatar. These services may set their own cookies when their content loads.
You can block or delete cookies in your browser settings. The Website will still work, but some features may be limited. Third parties set and control their own cookies under their own policies.
3. How we use your information
- To respond to your enquiries and recommend suitable courses, batches and fees.
- To enroll you, deliver classes, share study material, assess progress and issue certificates.
- To process payments and EMI or “Study Now, Pay Later” options through our partners.
- To provide career guidance, interview preparation and placement assistance.
- To send you updates about your course, batch schedules and, where you have agreed, offers and new programs.
- To improve the Website, our courses and our services.
- To keep the Website secure, prevent misuse and fraud, and meet our legal obligations.
4. Calls, WhatsApp, SMS and email
When you submit your phone number or email address, you agree that our counsellors may contact you by phone call, WhatsApp, SMS or email about your enquiry and our courses. You can ask us to stop at any time by writing to info@btreesystems.com or by replying STOP to our messages, and we will stop promotional contact.
5. Who we share your information with
We do not sell your personal information. We share it only as described here:
- Service providers that help us run the Website and our business, such as Zoho (online forms and enquiry management), AiSensy (WhatsApp messaging), Meta and Google/YouTube (advertising, measurement and embedded video), payment and EMI partners, and email, SMS, hosting and IT support providers. They may use your information only to provide their service to us.
- Trainers and instructors, to the extent needed to run your batch.
- Hiring partners, only when you ask us to, or have agreed to, share your profile or resume for a job opportunity.
- Authorities and advisers, where required by law, court order or a lawful request, or to protect our rights, users and the Website.
- A successor business, if BTree is reorganised, merged or transferred, with the same level of protection for your information.
6. Testimonials, photos and videos
We may photograph or record classes and events. We publish a student’s name, photo, video, testimonial or placement story on our Website or social media only with that person’s consent. You can withdraw your consent and ask us to remove it at any time by emailing info@btreesystems.com.
7. Where your information is processed
Some of our service providers, such as Meta and Google, may process information on servers outside India. We use providers that apply appropriate safeguards, and we share only what is needed for the service.
8. How long we keep your information
We keep personal information only for as long as it is needed for the purpose it was collected, including to provide your training, issue and verify certificates, handle accounts and disputes, and meet legal, tax and accounting requirements. When it is no longer needed, we delete it or anonymise it.
9. How we protect your information
We use reasonable security practices, including encrypted (HTTPS) connections, access controls for our team and trusted service providers, and regular backups. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your own passwords and devices safe.
10. Your rights and choices
You have the right to:
- ask for a summary of the personal information we hold about you and how it is used;
- ask us to correct inaccurate or incomplete information, or to update it;
- ask us to erase your information when it is no longer needed for the purpose it was collected or required by law;
- withdraw your consent at any time, for example for marketing calls and messages or for a testimonial or photo (this does not affect what we did before you withdrew);
- nominate another person to exercise these rights on your behalf if you are unable to; and
- make a complaint to us about how your information is handled.
To use any of these rights, email info@btreesystems.com from the address you gave us, or write to us at the address below. We may ask you to confirm your identity first. We aim to respond within 30 days.
11. Children
Our programs are meant for adults and students who are 18 or older. If you are under 18, please enroll or share your information only with the consent of a parent or legal guardian. If you believe a child has given us information without such consent, contact us and we will delete it.
12. Links to other websites
The Website may link to other sites, such as our social media pages (Facebook, X, LinkedIn, YouTube and Instagram) or partner sites. We are not responsible for their content or privacy practices, so please read their policies.
13. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. If we make a significant change, we will post a notice on the Website. Please review this page regularly.
14. Contact us and Grievance Officer
For questions, requests or complaints about your personal information, please contact our Grievance Officer:
Grievance Officer, BTree Systems
Greeta Techpark Gate 5, 96, VSI Functional Industrial Estate, Perungudi, Chennai, Tamil Nadu 600096, India
Email: info@btreesystems.com
Phone: +91 9176 997676
This policy is governed by the laws of India, and any dispute is subject to the jurisdiction of the courts in Chennai, Tamil Nadu, as set out in our Terms of Use.