RPA is widely used in banking, HR, insurance, healthcare, telecom, retail, logistics, and even government services. Anywhere there are repetitive digital processes — RPA makes life easier.
In most cases, no. Many RPA tools are low-code or no-code. Tools like UiPath, Blue Prism, and Automation Anywhere allow drag-and-drop workflow creation. Basic logic is more important than coding.
Traditional automation usually requires custom coding. RPA imitates human actions — clicks, typing, form submission — just like an employee using a computer. It’s faster to deploy and easier to adapt.
Not just big companies — even small businesses benefit. A small business that automates invoice management or customer email sorting can free up hours of manual work every week.